Common questions at a glance
Where can I get the client?
Enter the download page on this site and choose the version for your system.
What should I do once installed?
Open the app, sign in, then pick from the route list and connect.
Moving to a new device?
Install the client and sign in with your existing account; the device count follows your plan details.
It keeps showing connecting?
Disconnect, check the local network, then try another route or relaunch the client.
Speeds moving up and down?
Pause bandwidth-heavy work, switch routes, and confirm no other network tool is active.
How to improve account safety?
Use a separate password, keep codes private, and get installs only from trusted sources.
Where do I check my plan?
After signing in via the client or purchase page you can see the current period and status.
What kind of tool is QuickQ?
QuickQ is a connectivity tool for several devices: sign in after installing and you can select routes, see connection status, and manage devices and subscriptions.
Which platforms work?
Windows, macOS, iOS and Android are supported; one account signs in on multiple devices and routes change on demand.
How long before I am set up?
Following the guide, download, install, sign-in and first connection take a few minutes; use the checklist when a connection fails.
What should I remember?
Use it where local law permits, follow the Terms of Service and Privacy Policy, and keep credentials private.
Where to ask for help?
Search the FAQ by scenario, then use the guide checklist; otherwise submit through the support entry on the site.